Flick support

Need a hand with Flick? Email hey@flicked.email — a human reads it. Include the email address you signed in with (never your password) and what you expected vs. what happened.

Quick answers

My inbox shows "Reconnect your inbox"

Your mailbox connection expired (providers do this periodically). Tap Reconnect and approve the connection again — your deck and history are preserved.

A swipe says it didn't sync

Flick refuses to silently drop your actions. Tap Retry on the strip; if it keeps failing, reconnect the affected mailbox from Settings.

How do I add a second mailbox?

Settings → Add another inbox. Cards from each mailbox carry a small label so you always know which account you're triaging.

How do I delete my account?

Settings → Delete account starts deletion of eligible Flick application data. Provider email already changed by an action remains at the provider. Payment, tax, refund, dispute, security, and legally required records may be retained, and an external subscription may need separate cancellation. Email support if you need us to reconcile either one.

What does the demo mode do?

The demo uses fabricated sample messages only. It cannot connect to, read, or change a real mailbox and is clearly badged DEMO.

Is Flick accepting new connections or purchases?

No. New mailbox connections and purchases are paused during the contained private pilot. Existing users can contact support for access, billing, cancellation, refund, or deletion help. See service status.