Reports
Original Flick research on the state of the inbox — multi-inbox life, calm-email design, and what actually ends email overwhelm.
The Calm Inbox Report: Anti-Engagement Email Design
A report on calm technology email and anti-engagement design: why inboxes are engagement traps and what a calm, finite inbox looks like.
ReportThe Email Decision Tax: Inbox = Decision Fatigue
Decision fatigue email isn't a reading problem — it's the "email decision tax." A research-grounded report (with honest caveats) on why inboxes drain you.
ReportThe Multi-Inbox Report: Why Gen Z Juggles 3+ Accounts
Managing multiple email accounts is the new normal: Gen Z and side-hustlers juggle 3+ inboxes. A report on why fragmentation overwhelms — and the fix.
ReportOne-Click Unsubscribe, Explained (Capability Is Not Honor)
What the List-Unsubscribe header actually is, how RFC 8058 one-click unsubscribe works, why Gmail and Yahoo forced bulk senders to adopt it in 2024 — and the gap nobody names: a sender who CAN accept your one-click exit has not promised to actually stop mailing you.
ReportThe State of Inbox Overwhelm 2026
Our 2026 inbox overwhelm report on email overload: how much email we get, the hours it eats, the stress it causes, and why today's tools make it worse.
ReportAI Email Assistant Privacy Report 2026: Training, Retention, and Access
A policy-level comparison of Gmail Gemini, Microsoft 365 Copilot, Superhuman, and Shortwave: what email AI processes, retains, and uses for training.
ReportEmail Cleanup App Privacy Report 2026: What Each Tool Can Read
A documentary privacy review of email cleanup apps: mailbox access, stored data, business model, deletion controls, and the questions policies often leave unanswered.
ReportThe Future of Email Triage in 2027: Four Testable Forecasts
A scenario-based forecast for email triage through 2027: AI prioritization, reversible actions, subscription exits, privacy boundaries, and what to measure.
ReportEmail Unsubscribe Experience Report 2026: Gmail, Outlook, Apple, Yahoo
A provider-by-provider report on subscription hubs, one-click behavior, blocking fallbacks, standards coverage, and the gaps users still face.